Legal Documents

Bv99 Terms and Conditions — Know Before You Play

Using the bv99 platform means you have accepted these Terms and Conditions. We recommend reading through this page carefully before creating an account. If you have any questions, feel free to reach out to our support team.

Last Updated: January 2026 Published in Bengali
Important: If you create an account without reading these Terms and Conditions, any complaints raised later may not be accepted. Please read them carefully.

Terms and Conditions Key Points

A quick overview of the most important rules

Age Restriction: 18+ Only

The minimum age to register an account and play on bv99 is 18. Accounts found to belong to minors will be closed at any time, and deposited funds will not be refunded.

One Account per Person

Each user is allowed only one account. If multiple accounts are detected, all of them will be closed and any bonuses will be forfeited.

Bonus Terms of Use

Wagering requirements apply to all bonuses. After receiving a bonus, a specified amount must be wagered before a withdrawal can be made. The specific terms for each bonus are listed separately.

Data Protection and Privacy

Your personal information is protected with SSL encryption. No data is sold or shared with third parties. For more details, please review our Privacy Policy.

Responsible Gaming is Mandatory

Bv99 takes responsible gaming seriously. If signs of addictive behavior are detected, bv99 reserves the right to temporarily suspend the account.

Right to Amend Terms and Conditions

Bv99 may update these Terms and Conditions at any time. Users will be notified of any changes via their registered email or through in-platform notifications.

By using the bv99 website and app, you automatically agree to these Terms and Conditions you will be considered to have agreed. Reading the full Terms and Conditions before creating an account is mandatory.
Section 01

General Terms and Conditions

Bv99 (https://bv99.blog) is an international online gaming platform offering slots, bingo, Live Casino, and Sports Betting services to users in Bangladesh. These Terms and Conditions constitute a legally binding agreement between bv99 and its users.

By using this platform, you confirm that you are an adult (18 years of age or older), of sound mind, and are voluntarily using this service. bv99 reserves the right to amend these Terms and Conditions at any time, and any changes will take effect immediately upon publication.

These Terms and Conditions have been prepared in English for the convenience of users in Bangladesh. However, in the event of any legal interpretation, the original English version shall prevail. Any disputes arising from the use of the bv99 platform will be resolved in accordance with international arbitration principles.

These Terms and Conditions were last updated in January 2026. Check back regularly so you do not miss any changes.
Section 02

Account Registration and Verification

Providing accurate and truthful information is mandatory when registering an account on bv99. Your name, mobile number, date of birth, and email address must all be your own. Accounts created with false or someone else's information will be permanently closed.

Each person may only register one bv99 account. Creating multiple accounts using the same device, IP address, or payment method is strictly prohibited. If detected, all associated accounts and their balances will be seized.

KYC (Know Your Customer) verification must be completed before processing large withdrawals. This requires submitting a copy of your national ID or passport. The process is fully secure and your information will not be shared with any third party.

  • Keep your account password strictly confidential — do not share it with anyone
  • Report any unusual activity on your account to support immediately
  • Accounts may not be sold, transferred, or rented to anyone
  • You must inform us if your mobile number changes
Section 03

Deposits, Withdrawals, and Payments

Deposits on bv99 can be made via bKash, Nagad, and Rocket. The minimum deposit is BDT 200 and the daily maximum is BDT 50,000. Deposits are usually processed instantly, though in some cases it may take 5–10 minutes.

The minimum withdrawal amount is BDT 500. Withdrawal requests are typically processed within 1–24 hours. Larger withdrawals may require additional time for verification. If a delay occurs due to a technical issue, we will work to resolve it as quickly as possible.

The deposit and withdrawal method must be the same — meaning you must withdraw using the same mobile banking service you used to deposit. This is a mandatory requirement for anti-money laundering compliance.

Minimum Deposit: BDT 200
Daily Maximum: BDT 50,000
Minimum Withdrawal: BDT 500
Processing Time: 1–24 Hours
Section 04

Bonuses, Promotions & Offers

Bv99 offers a variety of bonuses for both new and existing members. Each bonus comes with its own wagering requirements. To withdraw winnings from a bonus, you must complete the required bet amount. Requesting a withdrawal before meeting these requirements will result in the bonus being forfeited.

The welcome bonus is available to new members only and can be claimed once. Free spin bonuses may apply to specific slot games. Cashback offers are generally provided on a weekly basis, returning a fixed percentage of losses.

  • Bonuses are for genuine players only — bonus abuse accounts will be terminated
  • Each bonus has a set expiry date — bonuses not used within the validity period will be cancelled
  • Bonus balances cannot be withdrawn directly
  • To receive a referral bonus, the referred friend must make their first deposit
  • Bv99 reserves the right to modify or cancel any bonus offer at any time
Section 05

Gaming Rules and Fair Play

All games on bv99 are powered by RNG (Random Number Generator) technology, ensuring completely fair and unbiased outcomes. Every game result is entirely random and independent of previous results. bv99 never interferes with game outcomes.

Players are expected to conduct themselves honestly and ethically while gaming. Exploiting any bugs or technical glitches to gain an unfair advantage is strictly prohibited. If such behavior is detected, the account will be closed and any associated winnings will be voided.

In Live Casino games, the dealer's decision is final. If a game is interrupted due to a technical issue, bv99 will determine how that round is settled. Typically, the bet amount is refunded in such cases.

Section 06

Prohibited Activities

The following activities are strictly prohibited on bv99 and will result in permanent account closure:

Fraudulent Activities
  • Creating Multiple Accounts
  • Registration with False Information
  • Bonus Abuse
  • Using Another Person's Information
Technical Abuse
  • Use of Bots or Auto-Software
  • Exploiting Game Bugs
  • Unauthorized Access via VPN
  • Hacking or Cyber Attacks
If bv99 suspects money laundering or any illegal transactions, the platform reserves the right to notify the relevant law enforcement authorities.
Section 07

Account Suspension, Closure, and Termination

Bv99 reserves the right to temporarily suspend or permanently close any account at any time, for any reason. This action is typically taken in cases of Terms and Conditions violations, suspicious activity, or legal obligations.

If an account is closed due to a violation of our Terms and Conditions, the account balance may be forfeited. However, if a review confirms that the balance was legitimately earned, it may be returned.

You may close your account at any time by contacting our support team and submitting a closure request. Please withdraw your remaining balance before closing your account.

Section 08

Limitation of Liability

Bv99 is not liable for any financial losses incurred through gaming. Gaming is a form of entertainment, and winning or losing is part of the experience. It is assumed that you are playing knowingly and at your own risk.

If a game is interrupted due to a technical issue, loss of internet connection, or any other reason, bv99 may offer limited compensation but does not accept full liability. bv99 is not responsible for third-party software or network-related issues.

bv99 always strives to provide the best service. If you encounter any issue, contact our support team right away — we will do our best to resolve it as quickly as possible.
Section 09

Responsible Gaming Policy

Bv99 takes responsible gaming seriously. We believe gaming should be a source of entertainment, not addiction. That is why we provide a range of tools to help you stay in control of your gaming activity.

You can set daily, weekly, or monthly deposit limits on your account at any time. To temporarily exclude yourself (self-exclusion), contact our support team. If you are struggling with gaming addiction, please seek professional help.

  • Never bet beyond your means — only play with what you can afford to lose
  • Do not treat gaming as a source of income
  • Avoid playing while under the influence of alcohol or when under emotional stress
  • Prioritize spending quality time with family and friends
Learn More About Responsible Gaming
Section 10

Contact, Complaints & Resolution

Bv99 offers 24/7 live chat support for any queries. Most complaints or issues are resolved within 5 minutes to 24 hours of contacting the support team. For important matters, reaching out via email is recommended.

For any dispute or complaint, first try to reach a resolution through the support team. If the support team is unable to resolve the matter, it will be escalated to the management level. bv99 strives to ensure fairness and transparency in resolving all disputes.

Support Email: [email protected] — Write to us for any assistance.

General FAQ

Frequently Asked Questions About the Terms and Conditions

Yes, bv99's Terms and Conditions have been published in full Bengali for the convenience of Bangladeshi users. However, the original English version shall prevail in the event of any legal interpretation.

Yes, if there are significant changes to the Terms and Conditions, you will be notified via your registered email or through an in-app notification. Continued use of the platform after any changes will be considered acceptance of the updated terms.

It depends on the reason for the account closure. If the account was terminated due to a terms violation, the balance may be forfeited. However, if you closed the account yourself or it was suspended due to a technical issue, any legitimate balance will be returned.

Requesting a withdrawal without meeting the wagering requirements will result in the bonus balance being forfeited. However, your own deposited funds remain withdrawable. It is advisable to read the Terms and Conditions carefully before claiming any bonus.

Start by contacting our support team via live chat or email. If the issue cannot be resolved at that level, it will be escalated to management. bv99 is committed to resolving all disputes fairly.
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